We’re delighted to welcome Leicester-based customer services specialists Better-IT as the latest Community Ambassador at the East Midlands Cyber Resilience Centre.

Better-IT is a Customer Service company that specialises in IT. They believe in creating lasting relationships with their partners, making the digital realm a secure, efficient, and growth-oriented space for their partners' business.

Based in Leicester, they partner with forward-thinking SMEs, providing a Premium IT service. They are remote and hybrid working specialists, prioritising understanding and addressing the unique organisational needs of a company.

Their services are built on three strong pillars: Cyber Security, to shield businesses from online threats; Microsoft 365 Modern Workplace, to protect and modernise businesses as well as to improve productivity; and MSP Services, to provide the highest levels of support, and giving businesses the peace of mind that have have professionals taking care of the things that go unseen, as well as those that are obvious.

Their narrative is not just about responding to the IT needs of today but envisaging and preparing for the demands of tomorrow. Their scalable and secure solutions are designed to support business growth while putting customer service at the forefront of everything they do.

Businesses can expect scalable, secure and resilient solutions to support their business plans.

David Nicholls, Better-IT Managing Director, said of the Ambassador role:

"Joining the Cyber Resilience Centre is a strategic move for Better-IT. This collaboration amplifies our capabilities and extends our reach, allowing us to offer our clients an even more robust cybersecurity framework.

"Together, we aim to create a resilient digital landscape for SMEs in the East Midlands, making cyber safety a standard, not an option.“

Colin Ellis, Managing Director and Police Delivery Lead at the EMCRC, added:

“I am delighted to have Better-IT join us as one of our Community Ambassadors. Their MD, David, brings a wealth of sector knowledge and experience to our Centre.

"David’s voluntary role as director of the region’s UKC3 Cyber Security Cluster typifies his professional ethos and shows he has a real interest in driving up standards and innovation in the cyber security sector.”

Community Ambassadors are local companies who understand the importance of cyber resilience and who want to spread that message as wide as they can.

They do vital work, supporting the EMCRC’s message through raising awareness of our aims and objectives and directing their customers, business communities and supply chains to take advantage to the EMCRC's free offerings and affordable services.

Better-IT are another great addition to the EMCRC's Community Ambassador group, and it shows our ambition as a Centre that we wish to partner with outstanding businesses and organisations.

But our ambition doesn’t end there. We’re seeking the support of other distinguished businesses and motivational business leaders by joining us, not just as Community Ambassadors, but as Community Members, Friends of the Centre or Board members. We now have the scope for businesses to join us on various levels of affiliation.

If you would like to support our work and join our community, or feel you can bring equal skill, vision and ingenuity to the Centre in other areas, then please contact us via our website or contact Colin Ellis via his LinkedIn account.

Reporting

Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to report@phishing.gov.uk. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).