Every day retailers and ecommerce stores have access to key information such as customer payment details and personal data such as addresses, dates of birth and email addresses. With this in mind, it is no wonder that 24% of cyber-attacks are aimed at retailers.

Whether a retail business has a physical premise or an online store, there have been examples of both facing cyber-attacks in recent times. A major data breach occurred at fast fashion online store, SHEIN which affected in the region of 6.42 million customers. Cyber criminals were able to gain access to the company’s servers and steal the personal information of SHEIN’s customers.

Cybercriminals have had to adapt to the enhanced security measures that online stores put into place, but these measures have not stopped retailers from falling foul to attacks in high volume, peak shopping seasons such as Black Friday, Prime Day and the Christmas period.

Whilst businesses are at risk of falling victim to cyber-attacks, it is consumers who often get caught short. Last-minute shoppers and those looking for a good deal are often less diligent in what they access, how they access it and are quick to make a purchase.

Both retailers and consumers need to be vigilant and aware of scams, including fake missed delivery notifications or suspicious emails that lead to never-before-seen webpages.

To help raise awareness of the risks that cybercrime poses to the retail industry, it’s important to highlight the types of attack the industry faces and what businesses in the sector can do to minimise/prevent these types of attacks from occurring.

Below are the top 6 attacks that we see retailers facing, click on the headings to view the full details:

Hopefully you will now know a little more about the types of attacks that retailers face and also, are now aware of some steps to take to help prevent these attacks happening to your business.

If you would like to learn how you can further improve your business’s cyber security, please take a look at the free membership available with the Cyber Resilience Centre for the West Midlands.

With this membership, you will receive regular tips and guidance on how to firm up your business’s cyber security. We have already produced checklists for you to follow to help you develop best practices, short and easy to follow videos that highlight how to spot the signs of a phishing attack and many other resources.

Sign up to receive our helpful welcome pack so that you can start protecting your business today.