Nearly a third of all fraud is committed over the telephone, according to findings by the National Fraud Intelligence Bureau. That’s why the Metropolitan Police and Take Five have collaborated to produce The Little Booklet of Phone Scams.

Criminals are experts at impersonating people or organisations (like banks, the tax office or even the police).

They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud

The Little Booklet of Phone Scams looks into great detail about the type of telephone fraud you should be aware of.

Download it below.