Security provider Traka has launched new technology designed to help healthcare facilities streamline critical medical equipment fault-fixing.

The ‘Faulty Item Exchange” locker (FIX) allows health professionals log the item as not working and deposit it, so they can go back to their duties, often across a number of locations.

Ben Farrar, Traka Business Development Manager, said: “In large healthcare settings, where quick response times and equipment availability are critical, managing and locating fault fixing equipment efficiently can be a challenge.

“In designing FIX, we worked closely with our partners to understand requirements and ensure we could deliver a solution that could resolve the issues faced.

“FIX helps to streamline processes and enable healthcare staff to operate more efficiently in a business environment.

“The secure, real-time aspect from fault identification to resolution allows valid users to deposit a faulty device into an empty locker compartment and obtain a like-for-like spare device with minimal time or resource disruption.”

He aded: “With Traka WEB’s robust features, healthcare organisations can benefit from true asset visibility, automated fault reporting, and streamlined fault resolution.

“The platform allows users to easily log faults against devices that are returned, monitor the progress of repairs, and manage exchanges and replacements with utmost transparency and efficiency.

“It all comes together to show how we are committed to our high levels of service and support healthcare staff to deliver enhanced patient care.”

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