Fastly has improved its managed security service with coverage of Fastly Bot Management and a 30-minute time-to-notify service level agreement (SLA).

Fastly’s says its recently released Bot Management solution combats automated attacks at the edge and significantly reduces the risk of fraud, DDoS attacks, account takeover and other abuse.

Proactive attack detection

The company’s new industry-leading time-to-notify SLA is fueled by the visibility and tooling of Fastly’s security offering and guarantees Fastly security experts will proactively notify and begin mitigating critical security incidents within 30 minutes of discovery, often before an incident is even discovered by a customer.

Traditionally, the most common SLA with managed security providers has been time-to-respond, which dictates how fast a provider’s team will respond after a customer raises a critical security incident.

With the rise and speed of automated web-application attacks, enterprise security teams may struggle to detect attacks proactively.

This concerning trend, combined with the growing cybersecurity staff shortage, means that the role of a managed security provider with the ability to leverage a bot management solution that combats automated attacks at the edge has never been more important, according to Fastly.

Fastly providing peace of mind

“Managed Security Service is critical for organisations addressing the complex and ever-changing cybersecurity landscape, especially as they deal with shifting resources to better serve their company and customers,” said Kip Compton, Chief Product Officer at Fastly.

“I’m excited to add Bot Management coverage and our new time-to-notify SLA to Fastly Managed Security Service and I’m confident it will provide customers with peace of mind knowing that our team of experts is helping protect their most important assets against the latest web application attacks.”

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