Northcote Manor Country House Hotel & Spa has partnered with local locksmith experts, Mul-T-Lock, to improve security for guests by installing the Mul-T-Locks MTL 300.

The master key system offers ideal security for Northcote Manor’s 16 guest rooms.

The suite enhances safety across the hotel, giving management precise control over key access while ensuring guests’ peace of mind.

“Secure yet discreet access management”

Richie Herkes, General Manager, Northcote Manor Country House Hotel & Spa, commented: “At our beautiful Georgian manor, dating back to Tudor times, we’re committed to providing our guests with a serene and secure environment.

“We trusted David to deliver an upgrade to our room security’s existing system that could accommodate.

“He recommended the Mul-T-Lock MTL 300 master key suite as a secure yet discreet access management across all rooms and common areas, improving our operations without compromising style,” added Herkes.

Master key suite

With the Mul-T-Lock MTL 300 master key suite, management can establish a hierarchical access structure, ensuring only those with the appropriate permissions can enter restricted room areas at any given time.

The capability to manage multiple permission levels adds a critical layer of security, minimising unauthorised access and enhancing operational efficiency.

“Improving overall management”

David Pearcy, Keyhole Surgery explained: “For a distinguished property like Northcote Manor, it was essential to implement a high-security solution that wouldn’t interfere with the building’s stunning historic appeal.

“The Mul-T-Lock MTL 300 suite provides the right balance with a cylinder design that is easy to install on existing doors.

“The master key system allows staff to access essential areas quickly and efficiently, reducing the need for multiple keys and improving overall management,” Pearcy concluded.

The Mul-T-Lock MTL 300 master key suite minimises keys in operation for Northcote Manor, whilst maintaining a secure, flexible and efficient access management system specifically designed to give authorised personnel-controlled access to the hotel’s rooms and facilities.

“Aligns perfectly”

Ian Thresher, Regional Sales Manager (South-West), Mul-T-Lock shared his thoughts on the partnership: “Northcote Manor’s decision to work with Keyhole Surgery as an established Mul-T-Lock authorised dealer and to implement the MTL 300 master key suite reflects a forward-thinking approach to hospitality security.

“MTL 300 offers an elegant, streamlined solution that aligns perfectly with the hotel’s dedication to both guest comfort and operational excellence.”

Thresher concluded: “By reducing key clutter and enabling precise security management, this system helps Northcote Manor retain its renowned beauty and charm safely for many, many years to come.”