Genetec, one of the global leaders in enterprise physical security software, has upgraded its Security Center SaaS with the addition of intrusion management.

By unifying intrusion detection with video surveillance, access control, identity and visitor management, Security Center SaaS now delivers a fully unified, open, cloud-managed platform supported by the Genetec Cloudlink line of appliances. Security Center SaaS will support a wide range of intrusion devices from multiple vendors, starting with Bosch intrusion panels.

Unified intrusion management

Automated intrusion management eliminates reliance on manual processes, reducing errors and ensuring systems are automatically armed when needed.

Operators can configure automated schedules, enforce badge-based activation and apply first-in, last-out logic to keep facilities protected 24/7 without adding operational complexity, the company says.

By integrating intrusion with business workflows, companies can focus on their core operations while maintaining a secure environment.

Security Center SaaS intrusion management helps security teams act quickly by validating alarms in real time with video verification, which eliminates uncertainty and reduces unnecessary disruptions.

When a real threat is detected, automated workflows can immediately lock doors, activate deterrents and notify the appropriate personnel based on predefined escalation paths.

By minimising false alarms and focusing on real threats, end-users can enhance their security posture while reducing the impact on daily operations, ensuring faster decision-making and more effective responses.

Proactive security measures

In addition to real-time detection, Security Center SaaS intrusion management provides automated reporting and dynamic system alerts to help organisations identify vulnerabilities before they become critical issues.

With comprehensive event logging, organisations can ensure compliance and maintain a solid foundation for auditing.

Operational efficiency

An open approach to intrusion panel support in Security Center SaaS not only enhances security but also improves operational efficiency.

By centralising intrusion event data on intuitive dashboards, teams gain real-time visibility that empowers faster, more informed decisions.

This immediate access to critical information feeds into automated reporting, which tracks trends in alarms and response times, enabling teams to uncover valuable insights for continuous improvement.

“Security Center SaaS continues to push the boundaries of what’s possible,” said Christian Morin, Vice President of Product Engineering at Genetec

With the introduction of intrusion management, we are delivering on our vision of a fully unified, open, and cloud-managed platform.

“This empowers organisations to detect, verify, and respond to threats with greater speed and confidence.”

Availability and hardware support

The intrusion panel feature for Security Center SaaS will be available globally in mid-2025 through the Genetec network of accredited channel partners.

Built on an open architecture and supported by the Genetec Cloudlink line of multi-workload cloud-managed appliances, Security Center SaaS will support Bosch intrusion panels at launch, with plans to expand compatibility through additional technology partnerships.

This open approach enables customers to choose the hardware that best fits their needs or retain their existing panels, providing a cost-effective and flexible path to modernising their physical security operations.

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