Access Security Solutions has reaffirmed its commitment to making a positive impact at every opportunity in the security industry.

Access Security Solutions (Access Security) is a leader in providing high-quality, reliable door entry and access control solutions, with a strong focus on exceptional service and building lasting relationships with customers.

Founded by Jim Foster, the company was created out of a desire to offer more than just standard distribution services.

Jim envisioned a company where people matter, where customers feel valued and are supported every step of the way. “I started Access Security with the goal of offering more than just products,” Jim shared. “Our mission is to provide a value added service that goes beyond expectations and fosters lasting relationships.”

A team focused on outstanding customer care

The team at Access Security is driven and committed to making a positive impact at every opportunity.

“We are honestly a truly dedicated team; we come to work and strive to make our customers lives a little bit brighter and easier”. said Account Manager Ruth Brown.

“We treat our customers the way we’d want to be treated — with respect, care, and attention. Every enquiry is promptly acknowledged, allowing them to focus on their day job whilst we set to take care of their request”.

Access Security pride themselves on maintaining clear and open communication throughout their journey, from selecting the right solution, to installation and after-sales support, the team promises to be on hand.

Their commitment doesn’t end there – their technical support team is always available to ensure a smooth experience and provide ongoing support long after installation if needed.

Value Added Service (VAS) – Simplifying installations and boosting efficiency

One standout offering from Access Security is their Value Added Service (VAS), provided at no additional cost.

This service includes essential additional steps, designed to simplify installations, helping customers get up and running quickly, efficiently and with less stress.

The service significantly reduces installation time which lowers costs and allows customers to benefit from greater profits.

Access Security has an exclusive agreement with Farfisa Intercoms, providing UK sales and technical support for the recognised Italian manufacturer.

With over 30 years technical experience working with Farfisa products, Access Security is fully equipped and ready to assist.

When ordering a Farfisa Video Intercom System, Access Security prepares the equipment by bench testing and configuring all components at their premises in Northamptonshire to the customer’s exact specifications.

This ensures the system works flawlessly with out of the box faults and onsite configuration minimised or eliminated, allowing customers to install with confidence while saving both time and effort.

Beyond product support, Access Security offer bespoke training on the solutions they provide.

The training can be held in their practical product room or onsite, whichever suits the customer best.

The sales training equips customers with the knowledge and skills necessary to effectively promote and sell the products, adding value to their own service, whilst the installer training gives installers the confidence to install a range of systems, across multiple technologies, of any size.

Customers recognition for the VAS services is seen in client feedback with reviews including:

“A supplier who generally cares and shows a real interest, and they are simply really good people! Jim Foster and the team genuinely set the bar when it comes to support and service, you’re always welcomed at their office, anytime. But don’t just take my word for it, reach out directly. Trust me, you’ll be glad you did!”

“I opened the box to install a Farfisa kit and was greeted by a programming and document pack. The kit was checked and programmed before being shipped. It’s the little touches that make all the difference.”

By offering this level of service, Access Security help customers streamline installations, save valuable time, and enhance their own business offerings, ensuring that they are well-positioned to exceed customer expectations.

Your trusted partner in security solutions

Access Security remains committed to its core values: providing exceptional customer service and delivering security solutions with a personal touch.

They offer personalised service and support at every stage, building trust and loyalty across the UK.

To learn more about Access Security’s innovative solutions and their partnership with Farfisa Intercoms, visit them at The Security Event at the NEC Birmingham from April 8th to 10th.

Stop by stand 5/M100 to meet the team and see their solutions in action.

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