SSAIB has announced the appointment of Amy Crawley as its new Operations Manager.

Crawley will reportedly focus on streamlining internal operations, improve efficiency and uphold customer service standards.

The company has articulated that Crawley’s appointment will strengthen its commitment to operational excellence and its position as a trusted certification provider across the UK.

Operations Manager, Crawley, officially joined the company in June 2025 and has reportedly already begun working closely with key teams to align operations with the organisation’s strategic objectives.

Bringing a robust background to SSAIB

Crawley reportedly joins the organisation with a robust background in strategic leadership and management, having spent over 17 years in senior roles within the education sector.

SSAIB has articulated that Crawley graduated in Business Studies; she is said to bring a wealth of experience and transferable skills that will enhance SSAIB’s operational delivery and support the organisation’s continued growth.

A fresh perspective

Paul Phillips, Chief Executive, SSAIB commented: “We are delighted to welcome Amy to the team.

“Her proven leadership experience and fresh perspective will be invaluable as we continue to grow and evolve.

“Amy’s appointment is part of our ongoing strategy to strengthen the organisation’s infrastructure and ensure we are well-positioned to meet the demands of our clients and the wider industry.”