See full table

In August 2021, Choopa had the most reliable hosting company site: it responded to all of Netcraft’s requests, with an average connection time of 3ms. Choopa has appeared in the top 10 table five times in 2021 so far, also coming top in February and April of this year. Customers can choose from a range of cloud and managed solutions as well as register domain names.

Aruba, Bigstep and CWCS Managed Hosting appear in second, third and fourth places. Aruba came close to Choopa in average connection time, averaging 5ms. Bigstep and CWCS Managed Hosting were both slower, averaging 62ms and 68ms.

Aruba provides hosting, cloud and digital signature services, fiber optic internet, digital preservation, and much more, with data centers across Europe in the UK, Germany, Czechia, Poland, Italy and France.

Bigstep’s bare metal cloud hosting provides the flexibility of cloud hosting without the associated overhead and performance reductions of virtualization. The bare metal offerings are available in data centres in the UK and Romania.

CWCS provides dedicated servers along with cloud services, as well as a variety of other solutions. CWCS has data centres across the UK, as well as North America.

All of the top 10 hosting company sites used Linux in August, making Linux clearly dominant in the top 10 throughout this year.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.