Verkada has revealed its latest partnership with Liverpool Heart and Chest Hospital (LHCH), a NHS foundation trust that delivers care to nearly three million people.

According to the company, this partnership will enhance the overall security of the hospital.

Liverpool Heart and Chest Hospital

Like many healthcare organisations, LHCH had a legacy security system that was costly to maintain, required tedious manual updates and no longer met the hospital’s evolving needs.

As Brian Cowan, Security Manager at LHCH, began exploring new solutions that would simplify management of LHCH’s video security camera network, Verkada’s cloud-based solution was a clear choice.

After a trial revealed the positive impact of Verkada’s solutions to critical operations like patient safety and security, Cowan expanded Verkada across LHCH’s entire facility.

“Immediately proved to be a revelation”

Brian Cowan, Security Manager at Liverpool Heart and Chest Hospital commented: “The Verkada system immediately proved to be a revelation in terms of the simplicity, ease of deployment and quality of the technology.

“The security team within LHCH remains focused on protecting all users and our facilities 24/7.

“LHCH is one of a few NHS Trusts in the UK to be assessed as ‘outstanding’ by the Care Quality Commission twice; with the help and support of Verkada, we have a physical security solution that is consistent with our ‘Outstanding’ rating,” Cowan added.

Transforming security

Verkada says that it’s hybrid-cloud architecture enables LHCH to enhance visibility, simplify operations and strengthen patient and staff safety in a variety of ways:

Easy to deploy, manage and scale

• Verkada’s simple setup and centralised management through its cloud-based platform, Command, enabled LHCH to expand security infrastructure quickly and easily, improving its coverage and efficiency while eliminating costs
• Cowan noted that “Verkada scaled effortlessly and gave us immediate insight and coverage across our sites”

Improved coverage, efficiency and organisational agility

• Verkada cameras process data at the edge, delivering AI-based video insights in real-time to provide LHCH’s security team with more context
• Camera feeds are now quickly accessible via Command, so LHCH can view, archive and share footage quickly and easily through a live link from any web browser or mobile device

No hidden costs

• Verkada’s straightforward pricing model consists of two line items: the software license and cameras. With an industry-leading 10-year warranty along with automatic software and firmware updates, LHCH has eliminated the cost of patching security vulnerabilities and maintaining external hardware
• Unlimited cloud archiving, user seats and UK-based support are included as part of its licensing agreement, ensuring that LHCH’s security team can quickly get the help they need when they need it

Prioritised patient security and privacy

• Verkada makes it easy for administrators to have control over who has access to specific cameras across locations, ensuring proper levels of clearance are in place for viewing and maintaining footage
• All customer data is encrypted at rest and in transit, establishing the security of storage and transmission
• Verkada’s Face Blur feature also ensures that videos that are shared externally uphold privacy requirements and do not display individual identities