Interesting article on people with nonstandard faces and how facial recognition systems fail for them.

Some of those living with facial differences tell WIRED they have undergone multiple surgeries and experienced stigma for their entire lives, which is now being echoed by the technology they are forced to interact with. They say they haven’t been able to access public services due to facial verification services failing, while others have struggled to access financial services. Social media filters and face-unlocking systems on phones often won’t work, they say.

It’s easy to blame the tech, but the real issue are the engineers who only considered a narrow spectrum of potential faces. That needs to change. But also, we need easy-to-access backup systems when the primary ones fail.