Guardhouse has acquired Gallinet, a UK provider of workforce management software and 24/7 control room services for security businesses.

The acquisition, which completed in October, doubles Guardhouse’s UK customer base and is its second acquisition this year, following Mobohubb in August.

Bringing the two businesses together gives Guardhouse greater scale and resources to innovate faster for security operators, including AI-driven tools, while Gallinet’s customers keep the team, control room and service they rely on today.

Gallinet, founded in 2004, operates a 24/7/365 control room with NSI Gold accreditation that manages lone worker and welfare check-ins and incident escalation for its clients.

Its PeopleHours software brings decades of product depth, covering shift and roster scheduling, SIA licence tracking and audit-ready records, and its vetting team delivers employee screening.

Guardhouse’s UK-based team, led by Sam de Lange, Managing Director UK & Ireland, will work alongside Gallinet, which will keep its team, control room and service

Earning trust

Jack Alpe (right), Co-Founder and CEO of Guardhouse, said: “The UK has been one of our strongest markets, and Gallinet has spent more than two decades earning the trust of British security operators.

“What drew us to Gallinet is how much we have in common. We are both built around our customers, focused on helping operators serve their own clients and make their businesses more profitable.

“Combining that experience with Guardhouse’s scale means we can invest more, and innovate faster, for operators. Our roadmap is shaped by customer feedback, and Gallinet’s clients now have a say in where we take it next.”

Quality of service

Julian Cartwright (left), Co-Founder and Chief Product Officer of Guardhouse, said: “When I moved to the UK in 2022 to build Guardhouse here, Gallinet was a name operators mentioned again and again, always for the quality of its service and the care its team takes over its customers.

“That kind of reputation is built over years, through small things done well every day. Our first job is to listen to Gallinet’s customers and understand what they value most. From there, we’ll bring the best of both platforms together, with customers involved at every step.”

Sam de Lange, Guardhouse’s Managing Director UK & Ireland, said: “Our UK team will work alongside Kevin and the Gallinet team, so customers keep the people they know, with a bigger team and more investment behind them.

“We want Guardhouse to be essential infrastructure for every security business we serve, and Gallinet is a meaningful step in that direction.”

Safe and compliant

For Gallinet’s clients, Kevin Hannaford, Managing Director of Gallinet, said continuity comes first. “For more than twenty years our focus has been keeping security officers safe and our clients compliant.

“Joining Guardhouse gives our customers the backing of a much larger business, with more support and more investment in the tools they use. Nothing changes in the control room or in PeopleHours today, and we’ll talk to our customers before anything does.”