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In March 2021 GoDaddy had the most reliable hosting company site, with no failed requests and the fastest average connection time amongst the top 10 of 6ms. GoDaddy provides services that allow customers to build their own web presence, which include hosting solutions, domain registration, and a website builder focused on ease of use. In February, GoDaddy acquired Poynt to accelerate its strategy to provide a complete suite of commerce and payment services.

The top three sites each had no failed requests and were separated by average connection time. Rackspace came in second place with an average connection time of 7ms, just 1ms slower than GoDaddy. Rackspace provides a wide variety of cloud services from its global network of over 50 locations in five continents. CWCS Managed Hosting wraps up the podium places, in third. CWCS supplies a wide range of hosting services from their ISO 27001, ISO 9001 accredited and Cyber Essentials certified UK data centres, powered by 100% renewable energy.

Whilst Linux continues to dominate the top 10, FreeBSD makes an appearance in March with NYI in fifth place.

Netcraft measures and makes available the response times of around twenty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.